Soundwave
Sontro® OTC
Hearing Aids
Clicking “BUY NOW” will direct you to our Birdsong store
Hearing Made Simple, Affordable, Convenient
Hearing Aids for Perceived Mild to Moderate Hearing Loss
Artificially intelligent
Available in grey and beige
Customized with otoTune® mobile app
Clicking “BUY NOW” will direct you to our Birdsong store
Soundwave Sontro® OTC Hearing Aid
Product Features
$749
FREE shipping + FREE returns
- Modern design for everyday use
- Available in grey and beige
- Bluetooth enabled
- FDA-registered, Class II medical device
- 16 channels
- Receivers (speakers) that amplify sound in the ear canal (RIC) for high-quality sound
- Makes soft sounds louder, without making loud sounds uncomfortable
- Free shipping, returns, and customer support
- Risk-free purchase with a 45-day money-back guarantee
otoTune® Mobile app for
Sontro® OTC Hearing Aid Customization
- The only two-button, three-minute hearing customization
- AI technology
- Automatically adjusts to your environment (quiet, noise, entertainment)
- Program to your specific hearing loss
- Easy to connect to Android® OS 6.0+ or iPhone® iOS 11.0+
- Clinically validated by the Northwestern Clinic of Audiology
- INCLUDES one month FREE of Amptify DTx, an auditory rehabilitation program
- Interactive access to a hearing coach
- Peer support community
- Auditory brain training games
- Hearing health curriculum supported by scientific research
Do I need a medical evaluation or prescription before purchasing my Sontro OTC Hearing Aids?
No, you do not need a medical evaluation or prescription before buying over-the-counter hearing aids. Once you purchase Sontro® OTC Hearing Aids, we will have you customize your hearing in three minutes with our patented, two-button otoTune app. The app automatically tests both ears simultaneously, delivering quick, accurate results.
How long will it take to have my OTC hearing devices shipped to my address?
Good news! Shipping is free. Orders should ship within five business days. You will also receive an email from the manufacturer outlining delivery including a tracking number. If after a week, you have not received your shipping confirmation email, please contact Birdsong Hearing Benefits.
Telephone: (844) 966-9667
Email: otcsupport@birdsonghearing.com
What is the purpose of pairing my Sontro OTC Hearing Aids to my mobile phone?
Pairing your hearing aids to your mobile phone allows the otoTune app® to test your hearing, produce a hearing threshold, and program your devices to your personal amplification settings. You must also have your devices paired to customize other settings such as volume, listening mode, and equalizer. This process creates your own unique hearing profile within the otoTune app.
What is the Amptify DTx program?
The first month includes access to a hearing health coach with 30 minutes of Zoom support for free, access to a peer support community, auditory training games, and an interactive curriculum that includes guidance on how to set up and use the Sontro Hearing Aids, FAQs, and how-to videos.
How do I get access to the Amptify DTx program?
After you register as a new user onto the otoTune app, you will be introduced to Amptify. You will see seven screen shots that explain the features, benefits, and next steps of the program and app.
What if I don't know what receiver size I need, or if I need to exchange for a different size after purchase?
We ship all Sontro® OTC Hearing Aids with one size fits most receivers. The receiver should lay flat against the side of your head. Occasionally, your ear size may require a longer or shorter receiver. To find the correct size receiver, use the receiver measurement tool.
The receiver measurement tool is located in your Sontro® OTC Hearing Aid box, inside the clear cellophane envelope. If you determine you need a longer or shorter receiver, by using the receiver measurement tool, Soundwave Hearing customer support will ship you the appropriate size for free. We do not require you to return the original receiver that was shipped with your Sontro Hearing Aids.
How do I use the receiver measurement tool?
When you receive your shipment, place the tool over the appropriate ear (a diagram will be included). Pick the number that is the closest to the top of the ear canal opening. If you are between numbers, we recommend you choose the higher number. It is ideal to have a friend help you read the number.
If you determine you will need a longer or shorter receiver, based on your results of using the receiver measurement tool, Soundwave Hearing customer support will ship you the appropriate size for free. We do not require you to return the original receiver that was shipped with your Sontro Hearing Aids.
Where can I purchase additional batteries?
Replacement size 312 batteries are readily available in our affiliate store at hearsoundwave.com.
Who should I contact if I need post-purchase support for my Sontro OTC Hearing Aids?
Changed your mind?
You have 45 days risk-free from the time of delivery to return your product for a full refund. Shipping is free. Refunds may take up to 14 days upon the return of the device. If you want to return your device for a refund, contact Soundwave Hearing.
Telephone: (833) 367-4327
Email: support@hearsoundwave.com
Website: returns.hearsoundwave.com
Is your device damaged or not working?
You have a one year warranty from the date of purchase. If your device is damaged or not working, contact Soundwave Hearing.
Telephone: (833) 367-4327
Email: support@hearsoundwave.com
Do you have questions regarding your purchase or payment?
If you experienced problems with your purchase transaction contact Birdsong Hearing Benefits.
Telephone: (844) 966-9667
Email: otcsupport@birdsonghearing.com
Are you ready to make a difference in your life?
Don’t wait seven to ten years like many Americans to seek help for hearing impairment. Sounds are beautiful. Don’t miss a single one! Purchase your Soundwave Sontro® OTC Hearing Aids today.
Clicking “BUY NOW” will direct you to our Birdsong store
Soundwave Sontro® OTC Hearing Aid Product Details
- 2 hearing aids in grey or beige (each 31″W x 1.07″H x .52″D)
- 1 quick start guide
- 1 receiver measurement tool
(to help you find the right fit) - 4 size 312 batteries
- 8 ear domes
- 1 carrying case
- 1 cleaning tool
- 2 sport locks
- Risk-free, 45-day money-back guarantee
- One-year warranty from date of purchase
- Free shipping and free returns
- Free customer support
- Compatible with the otoTune® app
- Android® OS 6.0+ or iPhone® iOS 11.0+